ShipShot - Dispatch Photos

Created by Matt Hunter, Modified on Wed, 17 Apr, 2024 at 5:57 PM by Matt Hunter

WolfPak's ShipShot feature allows warehouse users/shipping staff to take a photograph of the package before it leaves the warehouse.


Note: You will require the paid ShipShot Addon to be enabled on your WolfPak account


How does ShipShot work?


When activated on your account and enabled through the WolfPak Settings, a "Take ShipShot" button is added to the desktop Process Orders page.



NoteShipShot is not yet available on mobile dispatch


SlashComm Support

We have also added a new command to SlashComm which enables users to take ShipShots without moving the mouse!


\shipshot


What can it do?

  • A maximum of 1 image per package is allowed.

  • Management can enable rules for what orders require them.

    • eg; Orders containing Restricted Goods, orders over a certain value

  • Images are securely stored for 90 Days from capture.

  • ShipShot images can only be deleted while in Process Order screen. They cannot be deleted after the label has been generated.

  • ShipShot Images can be viewed on desktop Orders View only





Why should I enable ShipShot?

We encourage the use of ShipShot for customers who send high-value or risky/restricted products. This enables another check step in the fulfillment process to ensure the customer gets the right goods.

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